Privacy
What happens to information when you visit this website, send us the form or call us. It is short, because the site does very little.
What this site collects
The inquiry form asks for your name and a phone number, and optionally an email address, the service you have in mind and a few words about what your system is doing. When you send it, those details reach us together with the page you sent it from, the site that referred you to us if there was one, and any campaign tags in the address you arrived on. We use them to reply to your inquiry, and to price and carry out the work if you go ahead, and for nothing else.
There is no account system, no newsletter and no shop on this site, so beyond that form it asks you to type in nothing.
Analytics
Air Cove HVAC uses Google Analytics to understand how this website is found and used. It records the pages you view, roughly where in the world you are, the kind of device and browser you use, and how you arrived. It also records that an inquiry form was submitted, so we know which pages lead to inquiries. It sets cookies to do that.
It does not record your name, your phone number, your email address or anything you type into the inquiry form. Those go to us and only to us, and are never sent to Google. Advertising features and cross-site tracking are switched off.
Google may process this data outside your country. You can opt out of Google Analytics on every site at tools.google.com/dlpage/gaoptout. Any browser setting or extension that blocks analytics also works, and blocking it does not affect the inquiry form or anything else on this site.
Phone calls
Calls to the phone numbers on this website may be recorded and transcribed, so that we can follow up on your inquiry accurately. A recording is kept by us and used for nothing else.
The map
Pages show a Google map of the area we serve, and the Culver City page shows our Culver City listing. The map is supplied by Google Maps and loaded from Google's servers. It is held back until it is close to being scrolled into view, so on many visits it is never requested at all. When it does load, your browser contacts Google directly, and Google may receive your IP address and set its own cookies under Google's privacy policy rather than ours. We receive nothing from it. Blocking third-party frames in your browser stops it, and every other part of this site still works.
Hosting and server logs
This site is served as static files by a hosting provider. Like almost all web hosts, the provider keeps short-term technical logs, which typically include IP addresses, request times and error information, and uses them to serve the site and protect it from abuse. We do not combine those logs with anything else, and we do not use them to build a profile of visitors.
Links to other sites
Where we link to another site, including Google Maps, utility rebate pages and the other Air Cove HVAC sites, that site's own privacy practices apply once you follow the link.
Changes
If this policy changes, the revised version replaces this one on this page.
Questions
Call (213) 291-9485 or use the contact page with any question about this policy or about the data you have given us.